Office Management and Effective Administration Skills is an exciting and interactive training course. It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organisation’s success was officially lunched jointly with Sky University and Somali Youth Development Foundation (SYDF).
In this training course participants learned how to:
a. Manage a network of working relations
b. Communicate effectively
c. Manage time for yourself and others
d. Manage the performance of admin staff
e. Improve written communications
f. Manage and present information
g. Organise and improve office systems

There is a continuing need for refresher training in response to legislative developments. It is important that this is included within any integrated training strategy for the sector, as continuous development is central in maintaining and increasing the professionalism of the youth sector